Privacy Policy
Effective Date: 14 July 2025
Company: AGOMUC PROGRAM PRIVATE LIMITED
App Name: Sentinel
Jurisdiction: Delhi, India
1. Introduction
- This Privacy Policy outlines how "Sentinel", operated by AGOMUC PROGRAM PRIVATE LIMITED, collects, uses, and protects user information for crime prediction and prevention using AI/ML.
- The company is DPIIT-recognized, Udyam-registered, and incubated at AIC-GGSIPU.
2. Data We Collect
- Anonymous GPS coordinates (optional, non-continuous, user-controlled)
- User-submitted incident reports (anonymous, session-based)
- Device/OS metadata for debugging (non-personal)
- App usage patterns (for model enhancement)
- Interaction data with chatbot (for feedback optimization)
- We do not collect biometric data, media files, contacts, call/SMS logs, or personally identifiable information (PII).
3. Purpose of Data Use
- Generate dynamic and static crime heatmaps
- Identify crime-prone zones via clustering
- Enable route risk scoring and real-time alerts
- Enhance model accuracy and reduce AI bias
- Support anonymous reporting with moderation
- Notify users of safety events and police stations
- Provide safety info through AI-powered chatbot
4. Data Sharing & Disclosure
- No sale or commercial sharing of user data
- Aggregated, anonymized data may be shared with:
- Academic research institutions
- NGOs in public safety domain
- Government bodies (on lawful request only)
- No user-level surveillance or profiling is conducted
5. Data Security
- TLS/HTTPS encryption during transmission
- Google Cloud (India Region) infrastructure
- Role-based access with audit logs
- Weekly encrypted cloud backups
- Obfuscated API keys and build credentials
6. User Rights
- Opt-out of GPS at any time
- Request deletion of incident data (session-linked)
- Contact Grievance Officer via info@agomucprogram.tech
7. Special Notes
- Not designed for children under 13
- Reporting reviewed for misuse patterns
- Commitment to fairness across caste, gender, and region